What Data We Collect and Why We Hold It
We collect the information you provide when you register — your name, email address, phone number and date of birth. When you make a deposit or withdrawal using bKash, Nagad or Rocket, we also record the transaction reference and wallet number associated with that payment. We
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do not store your full mobile banking PIN or password at any point. Beyond registration, we collect device identifiers, browser type and session data so we can keep your account secure and detect unusual login activity. If you contact our support team, the content of that
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conversation is stored against your account record. We process this data to operate your account, verify your identity, process payments and meet any obligations required by applicable law in your jurisdiction. You are not required to provide information beyond what is needed to open and use
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an account, though some features may be limited if certain details are missing. Data we collect via bKash, Nagad and Rocket payment flows is handled in line with those providers' own privacy frameworks as well as ours. This policy applies to account holders in regions where
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wizzbet is accessible under local law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.